ESG at Zafin
Powering a
sustainable future for banking
At Zafin, we believe that sustainable business practices are essential for creating a better future. As a proud signatory of the United Nations Global Compact, we are committed to integrating environmental, social, and governance (ESG) principles into every facet of our business, driving positive change for a better future.
Our approach
ESG at the core of our business
Environmental
We are committed to reducing climate-related risks. Our goal is net zero emissions by 2030. We are also driving towards a 1.5°C future with our cloud-based SaaS platform. Towards this purpose we are working on optimizing our resource utilization, be it energy, water or waste management.
Social
Governance
Alignment to UN’s Sustainable Development Goals
Empowering SDGs with an ESG framework
Our progress
Meaningful actions, lasting impact
With a focus on long-term sustainability, we’re steadily translating our ESG goals into meaningful actions. Our environmental efforts focus on reducing our impact and working toward net zero. Socially, we prioritize employee well-being, diversity, inclusion, and fair pay. Our core values drive our governance initiatives, with emphasis on responsible data security and ethical practices. Each year, we assess our progress to ensure we continue moving toward a more sustainable and responsible future.
Environment
1.5°C pledge - Together for a greener tomorrow
Net zero and reducing our environmental impact
We are committed to net zero and working towards reducing our emissions. We will continuously monitor, evaluate, and offset our carbon footprint, utilizing the Global Reporting Initiative (GRI) with elements of the Sustainability Accounting Standards Board (SASB), as our reporting framework.
Our cloud technology significantly reduces carbon footprint and energy consumption by minimizing reliance on physical servers. SaaS solutions, like Microsoft Azure, enhance energy and carbon efficiency compared to traditional setups.
Annual impact assessment
Social
Social initiatives that drive positive transformation
Health and safety
We ensure safe working conditions with robust safety plans and compliance.
Human capital management
We prioritize diversity, equity, inclusion, fair pay, and employee well-being.
Supply chain management
We uphold ethical practices in our supply chain, emphasizing human rights and fair working conditions with global vendors.
A comprehensive learning platform to enhance technical, functional, sales, and operations skills for the future.
A 3-month program designed to accelerate the transition of Fresh Graduates into their roles as technology or functional consultants. 
Supporting women in STEM, underprivileged engineering students, and offering opportunities for women pursuing a second career.
Ethical behavior and integrity in all our practices. We commit to honesty, respect, and fairness, adhering to laws and fostering transparency and accountability.
We are committed to maintaining a safe environment where everyone is treated with dignity and respect.
Diagnostic and pulse surveys with advanced analytics and action planning, including personalized dashboards for individuals, managers, and leaders.
Recognizing the importance of work-life balance, we offer flexible hours, remote options, and various paid leave types to support our employees.Â
Market’s leading incentives, plus generous paid time off including personal days, sick leave, and vacation.
Leaders
Workforce
Empowering education through Vidyadhan in India
Zafin proudly supports the Vidyadhan scholarship, empowering 13 meritorious students from economically challenged families in Kerala, Tamil Nadu, and Delhi. Partnering with the Shibulal Family Philanthropic Initiative, we champion equitable education and align with ESG principles to create lasting social impact, supporting the UN Sustainable Development Goals.
Governance
Driving success through integrity and ethical conduct
Responsible data security​

Transparency and governance are central to our operations, covering user monitoring, audits, managed environments, incident management, and SOC2 Type-2 compliance. Data protection is our top priority, and we are committed to continually enhancing our approach to ensure robust information security.
Best practices & policies
Our supplier code of conduct upholds high standards of integrity, ethics, and social responsibility, including human rights, modern slavery transparency, and global environmental responsibility. Ethics concerns can be reported to senior stakeholders.
Core values
Our core values drive us: we prioritize simplicity, focus on the customer, embrace transparency, innovate continuously, and care deeply in all our actions.
To ensure the success of our ESG initiatives, we have established a centralized global function to monitor and execute all our environmental, social, and governance programs.
